Terms & Conditions
Last updated: October 2025
1. General Information
These Terms & Conditions (“Terms”) govern all sales and services provided by ANMAR MOTORS OÜ (“Seller”, “we”, “our”, or “us”) through our website and direct sales channels.
By placing an order, the customer (“Buyer”, “you”) confirms that they have read, understood, and accepted these Terms in full.
ANMAR MOTORS OÜ is registered in Estonia under registry code 17337123, VAT EE102914418.
We reserve the right to update or modify these Terms at any time. The latest version will always be available on our website.
2. Products and Availability
We specialize in the supply of new and used original auto parts, as well as aftermarket analogs.
All product information, including part numbers, compatibility data, images, and prices, is provided to the best of our knowledge. However, occasional inaccuracies may occur due to updates from manufacturers or suppliers.
Availability may vary at any time. If a product becomes unavailable after your order has been confirmed, we will contact you promptly to offer an alternative or a full refund.
The Buyer is responsible for verifying that the purchased part fits their vehicle before placing an order.
3. Prices and Taxes
All prices listed on our website are expressed in euros (EUR).
Prices may include or exclude VAT depending on your country of residence and applicable tax laws.
Delivery costs are calculated separately and displayed before the order is confirmed.
We reserve the right to change prices at any time, except for orders that have already been confirmed and paid for.
4. Orders and Payment
Orders can be placed through our website, by email, or through our partner platforms.
Full payment must be made before the order is processed and dispatched.
We accept payments via bank transfer, debit/credit card, or other approved payment methods.
Until full payment is received, all goods remain the property of ANMAR MOTORS OÜ.
If payment is not received within the specified timeframe, the order may be automatically cancelled.
5. Delivery
We deliver orders worldwide through our trusted logistics partners, including DHL, DPD, and TNT.
Estimated delivery times vary depending on destination, supplier stock, and transport conditions.
Any indicated delivery time is an estimate and not a guarantee.
If delays occur due to customs, logistics, or supplier issues, ANMAR MOTORS OÜ will inform the Buyer as soon as possible.
The risk of loss or damage to the goods passes to the Buyer once the order is handed over to the carrier.
6. Returns and Refunds
We accept returns for most items within 30 days of delivery, provided the product is unused, uninstalled, and returned in its original packaging.
Custom-ordered, electrical, or installed parts are not eligible for return unless found defective.
The Buyer is responsible for the cost of return shipping unless the return is due to an error on our part or a confirmed product defect.
Refunds are issued once the returned item has been received and inspected.
7. Warranty
All new products are covered by the manufacturer’s warranty, typically 12 months from the date of purchase, unless stated otherwise.
Used parts are sold without additional warranty unless specifically agreed in writing.
The warranty does not cover issues arising from improper installation, misuse, modification, or normal wear and tear.
In case of a warranty claim, the Buyer must provide proof of purchase and clear evidence of the defect.
8. Liability
ANMAR MOTORS OÜ is not liable for any indirect or consequential losses, including vehicle downtime, installation costs, or loss of income.
Our total liability under any contract shall not exceed the amount paid for the product in question.
Nothing in these Terms limits or excludes liability where it cannot be excluded by applicable law.
9. Privacy and Data Protection
We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
Customer information is used solely for processing orders, communication, and improving our services.
We do not sell or disclose personal information to third parties, except where required by law or necessary for order fulfillment (e.g., courier companies).
You have the right to access, correct, or request the deletion of your personal data at any time by contacting us.
10. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control — including natural disasters, strikes, transport disruptions, or supplier issues.
In such cases, we will make every reasonable effort to resume normal operations as soon as possible.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Estonia.
In case of disputes, the Buyer should first contact ANMAR MOTORS OÜ to seek an amicable resolution.
If a mutual solution cannot be reached, the dispute will be handled by the Harju County Court or other competent authority as determined by Estonian law.
12. Contact Information
ANMAR MOTORS OÜ
Registry code: 17337123
VAT Number: EE102914418
http://www.anmarmotors.ee
support@anmarmotors.ee — Technical upport
sales@anmarmotors.ee — Orders & B2B inquiries
info@anmarmotors.ee — General information